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FAQS
Your Questions Answered
Welcome to the EFS Catering FAQ page, your source for answers to common questions about our exceptional catering services. Here, we aim to provide clarity and insight into every aspect of our offerings. Whether you're curious about menu options, event planning details, or logistical queries, this comprehensive resource is designed to empower you with the information you need. Explore our FAQ to embark on a journey of understanding as you plan your next unforgettable event with EFS Catering.
Learn more about
Our Menu
01
Are there special dietary options?
EFS Catering offers a range of dietary options including Vegetarian, Vegan, Gluten Free, and Semi Kosher meals, as well as diverse cultural cuisines. We're happy to create a unique entree for the bride and groom, separate from the guest orders. Options like Surf and Turf, Lobster Mashed Potatoes, and Chicken Tenders are all possible. We also have discounted rates for children's meals. Kids aged 3 and under eat for free, while those aged 4-12 can enjoy a $12.95 children's plate featuring items like mac and cheese, chicken tenders, and a chocolate chip cookie. Customized meals are also available upon request.
04
Will I be required to provide table cards with entrée selection for a plated dinner?
Yes, if the plated dinner service is a plated choice then a card for each person with a visible meal indicator is preferred along with a table by table list of names and entrée preferences.
If it is a Plated One Entrée or Duet- No cards are necessary.
02
Is there typically any food leftover?
Opting for buffet or family-style events might lead to some leftover food. Feel free to go for seconds if there's enough left. To comply with Florida Law, we can't keep food out for more than 1.5 - 2 hours due to quality rules. Generally, our banquet captain provides a take-home box for the couple.
For plated dinners, little to no leftovers are expected as we prepare exact orders. To ensure smooth service, we advise adding 2 extra entrees per choice due to guest changes or dietary needs. Also, it's wise to order 2 vegetarian entrees, regardless of requests, for a seamless dinner service.
05
What happens to the alcohol at the end of the evening if I provide it?
Our bartenders will pack it up and help load it into the pre-determined vehicle post event. We do request you provide a complete inventory list with delivered bar items along with any recipe cards for specialty drinks or garnishment.
03
Will I be able to enjoy any of the appetizers?
Yes! We always set aside appetizers for the bride and groom.
06
Is EFS Catering Licensed and Insured?
Yes, we are Licensed and Insured and can provide all documents required for your venue upon request.
Learn more about
Catering
01
What time does EFS Catering Team Arrive?
Our team will arrive two hours prior to the event which gives our team plenty of time to set up and then get dressed prior to the event.
04
What will the servers be wearing?
Our team wears classic all black uniforms which include black tuxedo shirt, black tie, black belt, black socks, black shoes and black apron. Our bartenders dress the same.
07
When is the final head count due?
Final head count is not due until one week prior to your event. We understand a lot can happen in the last month and try to be as flexible as possible. We will contact you the week before for final head count, payment, timelines and any other details you want to review.
02
How many servers will be there?
Staffing Requirements: $225 Per Server/ 5 Event Hours Minimum
Buffet Style: 1 Server for Every 20- 25 Guests
Family Style: 1 Server for Every 20-25 Guests
Plated Dinner Style: 2 Servers for Every 30 Guests
Station Attendants: $225 Per Server/ Chef Attendant
Culinary Fee and Required Equipment/ Culinary Fee $150-$350 Depending on Location and Available Amenities
Travel Fee-Required on Events Outside Our Normal Scope of Travel or More than 1 Hour Travel
05
Is gratuity included?
No. We do not charge a gratuity; however, our team is always appreciative should clients decide to provide a gratuity. You can add gratuity at check out via our online portal or add it to your final check with a notation for gratuity. EFS has a cashless tip policy and prefer all tips be sent in with final payment for proper disbursement by the accounting department.
08
Does EFS Catering Provide a China Package?
Yes, our classic China Package is $5.95 per person and includes appetizer plates, entrée and salad plates, full silver, 2 water and tea goblets, plus salt and pepper shakers for each table.
03
If we require bar service how many Bartenders will we need?
We require one bartender for every 50-60 guests. This ensures less congestion and faster drink service for the guests. Bartenders are $300 Per Bartender - 5 Hour Minimum.
We can also provide the following:
EFS Bar Mixers and Glassware Package $6.95 Per Person
Champagne Flutes for Toast $1.25 Per Person
Ice Delivery $250 per 500 lbs.
06
What is the Service Charge?
The Service Charge on our catering contract or proposal represents the back of the house fees required to maintain licensing, insurance, required event hardware, delivery, and set up of the event {two hours prior and one hour post event} and includes labor and production week of the event, banquet management and food runners.
09
Is there a Cake Cutting Fee?
No. In fact we will happily provide you with cake cutting service . You provide the cake; we will be happy to cut and serve. We will also box up any remaining cake along with the top should you so prefer. We do request you please advise your wedding coordinator and sales representative of any special notes such as – keeping the top, multiple flavor layers or any special notes regarding handling of your wedding cake.
Learn more about
Other Common Questions
01
What is required to commit to a contract with EFS Catering?
We require a deposit and a signed contract. A deposit in the amount of $1000, of which $500 is not refundable, is required to save your date. Then you may either make additional payments at your preference or wait and pay the final amount one week prior to the wedding.
04
Will our salesperson be at our event?
Usually not. Our sales team compiles event details and shares them with our staff and chefs. Banquet Captains handle flow and organization, so no worries there. The sales team designs menus, finalizes specifics, and coordinates with the Banquet Captains, who ensures all details, timelines, and requests are in order. Our Banquet Captains are industry veterans, well-versed in weddings and special events.
02
What if I need to cancel my contract?
Deposits, with exception of the $500 non-refundable date holder,- are refundable up until the week prior to the wedding. The refund typically takes about 2-3 weeks to be returned to you. If you cancel within 7 Days there is a 75% cancellation fee which is required as by this time product and prep will have already begun for your event along with scheduling and team meetings. {This scenario is extremely uncommon}
05
Are there any additional hidden fees?
All fees are listed with the initial proposal and itemized so that you can easier see where cost come into play. Occasionally there may be additional fees based on available amenities such as water, ice and electricity but these will be clearly listed, and your sales representative will be happy to explain them if needed. All contracts will be adjusted one week before the wedding so all pre-listed fees and costs will be elevated or subtracted based on your final head count.
03
Can my contract be changed or edited once I have signed it?
Yes! We can make all the changes you like all the way up until one week prior to the wedding. This means menu, times, dates, head counts… all of it is totally flexible up until the week prior when we begin to prep for your event on our end.
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